The returned package must also include a valid RMA number as issued by BoxWave Must be in its original packaging and all parts and accessories must be in clean, unused, and undamagedĬondition. For a product to be considered restockable, it To receive a full purchase price refund or exchange, the returned product must be determined byīoxWave Corporation to be in restockable condition. Returns sent in without an RMA may be ineligible for a refund or exchange. This RMA number must be present on the outside of the returned package. Prior to returning the item(s), an RMA must be obtained fromīoxWave Customer Service. Products may be returned for either a replacement or refund 30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligibleįor our 30-day money back return policy.
